TPC - Delivery

When will I get my order?

All orders are automatically sent on a Tracked 24h delivery* (Included with Free Shipping).  Shipped directly from our Isleworth (West London) facility by Royal Mail. 

Our next day delivery cut-off time is 5pm Mon > Friday and 11:30am on Saturdays (Royal Mail now collect from us Monday > Saturday).

Anything ordered Mon > Friday before 5pm is usually* delivered next day.

Orders placed after 5pm on Friday and before 11:30am on Saturday are collected on Saturday afternoon and are usually* delivered on Sunday.

Weekend orders after 11:30am on Saturdays go out with our Monday collection and are usually* delivered on Tuesdays.

* Royal Mail aim to deliver all Tracked 24 packages the next day. Some remote areas, Northern Ireland, some regions of Scotland and any Offshore Islands may take a day or 2 longer. Our estimated delivery date system does not account for these areas.
* As with any courier company, unforeseen delays may occasionally occur.
* While we absolutely dispatch 100% of our orders on time and
send everything on a Tracked 24 'Next Day' Delivery, Royal Mail offer no guarantee.

Please Note: Royal Mail Do not collect from us or deliver on Bank Holidays.

We recommend:

Include your mobile number when ordering for live delivery updates.

Use the Royal Mail App to follow the live progress of your delivery.

How do I track my order?

You’ll receive a tracking link via email when your order ships out. Or you can use this link once your order has been dispatched: https://www.thepartycake.co.uk/order-tracking

If you have any questions about your tracking or shipment, drop us a line at [email protected].